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Problem Solving Style - Participant Guide

1 Print Participant Guide

Price: $10.50


Problem Solving Style - Feedback Form

1 Print Observer Form

Price: $6.25


Problem Solving Style - Facilitator Guide

Price: $74.50



*Prices are in Cdn Dollars Order Online or Call 1.800.257.4916


Problem Solving Style

In-House TrainingOff the shelf training materials


This 30-item instrument allows individuals to gain insight on their dominant and supportive styles of solving problems and making decisions in their work units or teams as well as receive feedback from others.


Learning Outcomes


Problem Solving Style Inventory is based on the Problem Solving Styles Model. This model illustrates the various styles available to a supervisor or manager for solving problems and making decisions. A manager’s problem-solving or decision-making behavior can be plotted along 2 axes:

Ego-Centered Behavior: The extent to which a manager attempts to solve all problems or make all decisions by him/herself with little or no input from others.

Other-Centered Behavior: The extent to which a manager includes other people in the problem-solving or decision-making process.

The degree to which a manager uses these 2 behaviors to solve problems and make decisions gives rise to the 5 styles shown in the model. All 5 styles are useful managerial approaches to solving problems and making decisions in certain situations.

How It Works

The inventory presents 30 pairs of statements that describe how people go about solving problems and making decisions. Individuals choose the statement that is most characteristic of their approach. By scoring and charting results, participants generate an overall Problem-Solving/Decision-Making Style Preference Profile, with sub scores indicating one’s usage level of each of the 5 styles. Feedback scores provide comparison data. Participants learn about the styles, the 4 key factors in choosing a style, analyze the possible overuse or underuse of each style, and make action plans.

Uses for the Problem Solving Style Inventory

The Problem Solving Style Inventory assessment and Feedback Forms are effective when used together as a stand-alone tool as well as part of a larger program. The Problem Solving Style Inventory can be used in a variety of ways, including:

What to Order/Product Contents

Order one Facilitator Guide per trainer and one Participant Guide per participant. To provide individuals with feedback, order one Feedback Form for up to 8 of the participant’s employees, peers, or managers. (We recommend ordering at least 3 Feedback Forms per participant.)

Facilitator Guide includes:

Participant Guide includes:

Feedback Form includes:






















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