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Soft Skills Resources for Learning and Development Professionals



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Must Have Resources



eLearning Library

PowerPoint eLearning Resource





Lencioni: The Five Dysfunctions of a Team Workshop

Lencioni offers explicit instructions for overcoming the human behavioral tendencies that he says corrupt teams (absence of trust, fear of conflict, lack of commitment, avoidance of accountability and inattention to results). Succinct yet sympathetic, this guide will be a boon for those struggling with the inherent difficulties of leading a group. _______________

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Kouzes and Posner:

Leadership Practices


Leadership Practices Inventory

About 4D Training Resources

We provide Canadian organizations with research-based, off-the-shelf soft-skills training resources, as well as access to experienced content developers and workshop facilitators. Our participant-centered learning assessments, workshops and programs have been used for over 30 years to develop key skills such as leadership, communication skills, emotional intelligence, coaching, and team building at 95 of the Fortune 100 companies. 


New and Bestselling Products



Reproducible Training LibraryClick Here for Previews of All 80+ Reproducible Training Library Titles
Unrestricted access to up to 80 half-day and multi-day programs on a wide range of soft-skills topics. From communication and leadership to team building, negotiating, and more, our experts have done the development work for you. Use these training materials "off-the shelf" or customize the content to your needs.

Each program comes complete with:

• Open-source Customizable Materials
• Comprehensive Facilitator Guide
• Takeaway Participant Guide
• PowerPoint® presentation.

Call 800.257.4916 to order.


Communication Skills Training - What's My Communication Style (HRDQ)

What's My Communication Style? Assessment

Uncover preferred styles of verbal and nonverbal communication with What’s My Communication Style? - Third Edition. Using a 24-item inventory, participants will learn their preference for one of 4 communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.

Can be used as a standalone training assessment, or it can be incorporated into a more comprehensive training program on communication skills.
Communication Skills Training - Emotional Intelligence Skills Assessment (Pfeiffer)

Emotional Intelligence Skills Assessment (EiSA)

The Emotional Intelligence Skills Assessment (EiSA) is an assessment and workshop for management development training. A key indicator of organizational success, EiSA measures emotional intelligence on five scales: Perceiving, Managing, Decision Making, Achieving, and Influencing. An excellent standalone training resource or as a part of training in leadership, team building, and communication.

The EiSA can be used as a standalone training resource or powerful complement to address leadership development, team building, and communication effectiveness.


..."an awesome resource! It's based on solid science. But it's a lot more than that. EISA is a smart, fun, and insightful resource that brings the core emotional intelligence competencies to life. I plan to make it a standard part of the programs I recommend, and once you've used it, I think you will too."

---Jim Kouzes, award winning co-author of The Leadership Challenge
Communication Skills Training - Team Effectiveness Profile (HRDQ)

Team Effectiveness Profile

A number of factors affect group productivity. Teams can improve their output and team member satisfaction with the Team Effectiveness Profile. For more than 25 years, this assessment has been a popular tool for teams to surface, diagnose and work through the issues in 5 vital areas: Mission, Vision and Goals, Team Roles, Operating Processes, Interpersonal Relationships, and Interteam Relationships.

The TEP can be used to: measure pre-team building conditions, orient new teams to potential problems, unblock struggling teams, determine post team-building results.


 - Learning to Listen (HRDQ)

Learning to Listen

Let's face it — although most of us like to think we're good listeners, the fact is almost everyone needs to improve his/her listening skills. Focusing on concrete behaviors and skills, Learning to Listen is an assessment that allows individuals to measure and take action on their listening strengths and weaknesses.

Individuals get an accurate measure of their abilities as well as a plan of action for improvement so they can become more successful at handling customer complaints, negotiating contracts, or managing teams.
Interpersonal Communication Skills Training - Interpersonal Influence Inventory

Interpersonal Influence Inventory

Research shows that assertive behaviour improves individual and organizational performance. But people are not necessarily born assertive - it's an acquired skill. This assessment/program helps people understand how they "come across" to others





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Free Online Soft Skills Assessment