Giving and Receiving Feedback (1/2 Day Program)
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Would you like to give feedback that sticks? Do you ever hesitate to give feedback because you're not sure what to say? Do you get defensive when someone gives you feedback? This program will give you answers to these questions as well as ideas about making you and your employees more productive and minimizing conflicts and misunderstandings that can disrupt work flow.
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Course Objectives
Successful completion of this course will increase your knowledge and ability to:
- Implement a five-step process for giving effective feedback
- Choose language that conveys the specific results you want
- Support your message with appropriate body language
- Implement the three keys to receiving feedback
- Avoid defensive reactions when receiving feedback
- Evaluate feedback and determine its importance and validity
The Reproducible Program Library comes in half-day to multi-day formats. Select the individual titles you need, choose from pre-selected topic series, or purchase the entire collection to own the ultimate training library. Each program comes ready to train with printable Participant Guides, an easy-to-use Facilitator Guide, and a Microsoft PowerPoint presentation. Most programs include additional content such as quick reference cards. That's not all - they're fully customizable, so you can add your company brand, tailor the content to your specific industry or organizational needs, and print on demand.
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Related Assessments and Workshops
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Interpersonal and Communication Skills > Course 2019 - Learning to Listen
Interpersonal and Communication Skills > Course 2020 - Neuro-Linguistic Communication Profile
Interpersonal and Communication Skills > Course 2021 - Presentation Skills Profile
Interpersonal and Communication Skills > Course 2022 - Emotional Intelligence Skills Assessment
These programs come ready-to-deliver and include a Facilitator's Guide, Participant Guide and PowerPoint presentation or register for an in-house session.